Returns portal for Kostü, and

Here you can request a return for your order (return shipment).
You will then receive a return shipping label and a return note for your return shipment.
Please note: unfree shipments will not be accepted!

For questions or problems, please contact our customer service:
For Kostü , please call: +49 4131 - 9279918
For , please call: +49 4131 - 9279648
For , please call: +49 4131 -9279603

The return must be in original condition.

For clothes and shoes, it is obvious that you have to try them on to determine the fit, sizes, etc. Please make sure that you only try them in the form you would like to use in a shop.

We do not accept returns of worn or used goods.

Also the return of hygiene articles is excluded after opening the packaging.
The items will be returned to you after an internal review at your expense, if we believe they have been worn.
In this case, no money will be refunded to you.

Apply for a return - please log in

In order to apply for a return, you must log in with your order number or invoice number and your postal code.